Your privacy matters to me.
When you shop at Elena Kiannu Studio, you trust me with your personal information — and I treat that trust with care and respect.
What Information I Collect
When you place an order, I may collect:
- Your name
- Shipping and billing address
- Email address
- Mobile phone number
- Payment details (processed securely through the payment provider)
This information is used only to process and ship your order, communicate with you, and provide customer support.
Payment Security
Payments are handled securely by trusted third-party providers.
I do not store or have access to your full payment details.
How Your Information Is Used
Your information is used to:
- Process and deliver your order
- Contact you about your purchase
- Respond to your questions
Sharing of Information
I do not sell, trade, or share your personal information with third parties, except when necessary to:
- Process payments
- Ship your order
- Comply with legal obligations
Data Retention
Your order information is kept only as long as necessary for accounting, legal, and administrative purposes.
Your Rights
If you are located in the EU, you have the right to:
- Access your personal data
- Request corrections
- Request deletion of your data
To do so, please contact me at: [email protected]
Thank you for supporting independent art and trusting my studio 💚